1. What is the typical timeline for a renovation project?

It depends on complexity, volume of work, size of the project and finishing details. On average, bathroom renovation is 1–2 weeks, kitchen with preparation and installation 2–3 weeks.

2. Can you provide references from previous clients?

Yes, absolutely. We would need to ask our clients first if they are willing to share their contact details and are willing to be called. Usually, it is welcomed.

3. Do you handle all necessary permits and regulations for construction in the UK?

No, the client is responsible for contacting the local authority and getting all the planning permissions and building regulations approval, if any of them are required.

4. What is your approach to staying on budget and on schedule?

Our offers are very transparent, so the main budget is set from the start. Whenever additional work comes up, we communicate with the customer in advance.

We do our best to schedule the start of the project on a date the client wishes. Once the project is open, we make sure the project is executed on the timelines that are discussed with the client.

If additional work occurs, the project might need to be extended. We communicate this to the customer. When the deadlines are really strict, we may allocate more people to executing the project (if available and if the project space allows it).

5. How do you handle any changes or unexpected issues that arise during the project?

We immediately inform the customer. Depending on the issue, the right approach will be discussed in consultation with the customer.

6. What is your soonest availability?

We do our best to schedule the start of the project on a date the client wishes. Starting a project on a short term is possible.

7. What kind of warranty or guarantee do you offer on your work?

We give a 12-month Workmanship Warranty. On top of that, we have public liability insurance of up to £1 000 000.

8. Can you provide a detailed proposal and contract before we start the project?

Our offers are very detailed and describe materials and labour for a specific type of work. An engagement letter summarising all the information will be sent for the client's acceptance before the start of the project.

9. What steps do you take to minimise disruption and keep the work area clean during the project?

Our workers clean up the workplace every day before leaving the project. What's more, they use special construction tools to minimise or remove dust during renovation.

10. Do you provide designer and architect services?

At Maros Home Renovations, we collaborate closely with the designs you provide, ensuring they align seamlessly with practical construction and renovation perspectives. While we can suggest esteemed designers based in Bournemouth, the final decision always rests with you.

11. Who buys the materials?

Raw construction materials are provided by us and are included in the offer unless discussed otherwise.
All visual/decorative materials are provided by a customer unless discussed otherwise.